\n
- \n
![\"Pistilola\"](\"http:\/\/farm3.static.flickr.com\/2615\/3732533380_93a45dd2b3_m.jpg\" "\\"Pistilola\\"")
<\/a><\/dt>\n- Image by …-Wink-…<\/a> via Flickr<\/dd>\n<\/dl>\n<\/div>\n<\/div>\n
- \n
- Homegrown perl script.<\/li>\n<\/ul>\n
- \n
- PlanetPlanet + Feeds. Using Thunderbird to read the feeds and it\u2019s failing.<\/li>\n
- Governance issues with the regards to what should be posted to planet.<\/li>\n
- Google Shared items to publish moderated items<\/li>\n<\/ul>\n
- \n
- Frequent bloggers extra feature inside PlanetPlanet<\/li>\n
- Don\u2019t planet this tag<\/li>\n<\/ul>\n
- \n
- SVN-search – a way to view SVN history of certain open-source<\/a> projects. Lifetime history of the project, which commiters contributed mail.<\/li>\n
- MarkMail.org<\/a><\/li>\n
- Apache-attic – ability to mark dead communities within Apache<\/li>\n<\/ul>\n
- \n
- Public message boards between anybody else on the site. [WikiAnswers.com]<\/li>\n
- The question is whether they should be public or not.<\/li>\n<\/ul>\n
Delegation – as a community management tool. When the community becomes so big that you can\u2019t manage it, you have to delegate and give more power to specific users.<\/p>\n
\n\n- \n
![\"The](\"http:\/\/farm4.static.flickr.com\/3459\/3732968900_8d97e7cd68_m.jpg\" "\\"The")
<\/a><\/dt>\n- Image by Martha?<\/a> via Flickr<\/dd>\n<\/dl>\n<\/div>\n<\/div>\n
- \n
- [Invent] A special delegation tool<\/li>\n
- Different projects have their own internal dashboards that helps them asses their community and decide who are important contributors to the project. They usually aggregate a number of scripts that aggregate different stats and parts of community (forums, bugs, commits, etc.)<\/li>\n
- Ubuntu is trying to track community contributions. If you do non-technical things, they would like to be able to track it and give you karma points for this and to be able to help you.<\/li>\n
- In order to keep people to motivated, you have to validate their contributions and find a way to track them and their community contributions.<\/li>\n
- MeatBot – figure out who is actually doing stuff in contrast to who is just talking<\/li>\n
- What happens when people try to gain the system. Community managers are afraid of users gaming the system? How do you reward or contribute that?<\/li>\n
- Are there any visualization tools for past data\/archives and can help with identifying important community contributions?<\/li>\n<\/ul>\n
Community tools:<\/p>\n
- \n
- GetSatisfaction – emoticons to express feelings and make a better tool<\/li>\n
- StackOverflow<\/a> – karma system that gives you points based on the amount of your contributions, that gives you extra features as you gain more points<\/li>\n<\/ul>\n
Brand tracking tools:<\/p>\n
- \n
- Biz360<\/a><\/li>\n
- Radiant6<\/li>\n
- OpenBrands<\/li>\n<\/ul>\n
- \n
- We need a dashboard of dashboards<\/li>\n<\/ul>\n
Social Tracking Tools:<\/p>\n
\n\n- \n
![\"Metro](\"http:\/\/farm4.static.flickr.com\/3339\/3224929055_3bfb6e7fb7_m.jpg\" "\\"Metro")
<\/a><\/dt>\n- Image by jsprhrmsn : bcn<\/a> via Flickr<\/dd>\n<\/dl>\n<\/div>\n<\/div>\n
- \n
- Tweetie, TweetDeck<\/a>, etc.<\/li>\n
- CoTweet<\/a><\/li>\n
- Sugar CRM to keep track of community people.<\/li>\n<\/ul>\n
- \n
- Need a reason for monitoring? It shows people that you are listening.<\/li>\n
- Job title: Professional listener<\/li>\n<\/ul>\n
Tools that should exist:<\/p>\n
- \n
- Mozilla<\/a> is doing a Community CRM – a tool that has information on everyone on community, short bio and their involvement in community + API that allows you to write a JetPacks etc. that show you more information about that person.<\/li>\n
- It\u2019s being built on City CRM tool. Open source customer relationship tool.<\/li>\n
- The community must look small, to make it grow bigger.<\/li>\n
- Similar project is django-people<\/li>\n
- Visual relationship tool for email mailing lists<\/li>\n
- Mailman archives that don\u2019t suck<\/li>\n
- Mailman archives GreaseMonkey<\/a> script<\/li>\n<\/ul>\n
- Mozilla<\/a> is doing a Community CRM – a tool that has information on everyone on community, short bio and their involvement in community + API that allows you to write a JetPacks etc. that show you more information about that person.<\/li>\n
- CoTweet<\/a><\/li>\n
- Image by jsprhrmsn : bcn<\/a> via Flickr<\/dd>\n<\/dl>\n<\/div>\n<\/div>\n
- Biz360<\/a><\/li>\n
- Image by Martha?<\/a> via Flickr<\/dd>\n<\/dl>\n<\/div>\n<\/div>\n
- MarkMail.org<\/a><\/li>\n
- SVN-search – a way to view SVN history of certain open-source<\/a> projects. Lifetime history of the project, which commiters contributed mail.<\/li>\n
- Image by …-Wink-…<\/a> via Flickr<\/dd>\n<\/dl>\n<\/div>\n<\/div>\n
![\"Reblog](\"http:\/\/img.zemanta.com\/reblog_e.png?x-id=a8a4870a-2423-4b52-b077-951fd6b76a75\")
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