Jure Cuhalev

Here are some of my notes from the Social Media Club panel discussion that happened tonight:
What is influence?

Influence is a capacity to have some people do something. Actionable influence – influence as a strategy, as a process. You don’t master the outcome but you have a feeling what’s happening and where it’s going to end.
Influence [...]

Tech support is something that you have to do as you build and distribute a product or just provide a service. Most of the time, having support email address in form of support@companyname.com and startups like UserVoice and GetSatisfaction make great tools for creating positive environment where discussions and support can happen. These are all [...]