Tech support is something that you have to do as you build and distribute a product or just provide a service. Most of the time, having support email address in form of support@companyname.com and startups like UserVoice and GetSatisfaction make great tools for creating positive environment where discussions and support can happen. These are all [...]
Posts Tagged ‘Technical support’
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About
Jure Cuhalev is an Open Source Hacker, with background in Social Sciences and Usability and User Experience (UX).