13 Aug, 2008
Scott Griffith – User Experience is in our Mission Statement – Zipcar [uxweek08 notes]
Posted by: Jure Cuhalev In: conferences
Image by sachman75 via Flickr
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Scott Griffith is CEO of ZipCar – http://www.zipcar.com
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They record videos since it’s easier to explain to new users.
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Confluences of trends that they have to think about when designing a service
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Gas prices
Education members about Total Cost of Ownership (TCO)
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Urban Living
More people living in urban area then ever before. Cities in US [...]